At AcFix24, your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website (https://acfix24.com) or use any of our services.

What Information We Collect

When you visit our website or book a service, we may collect the following types of information:

• Personal Information: Your name, phone number, email address, and physical address (for booking or inquiries).
• Service Information: Details about the AC or appliance issue, service preferences, or feedback.
• Technical Data: Your IP address, browser type, device information, and the pages you visit on our website.
• Communication Data: Any messages you send via contact forms, WhatsApp, or email.

How We Use Your Information

We collect and use your data to:

• Provide you with the service you’ve requested (like AC repair or installation).
• Confirm your booking and send service reminders.
• Improve our website and services based on user behavior.
• Send updates, offers, or important notices (only if you opt-in).
• Respond to your queries and provide customer support.

How We Protect Your Information

We take security seriously. All personal data is stored securely and access is limited to authorized team members only. We use standard encryption technologies and security practices to keep your data safe from misuse, unauthorized access, or loss.

Sharing of Information

We do not sell or rent your personal information to anyone. However, we may share data with:

• Trusted service technicians or team members responsible for handling your booking.
• Legal authorities if required by law (e.g., for fraud prevention or legal compliance).
• Third-party tools used for email notifications, analytics, or customer support—only to the extent necessary.

Use of Cookies

We use cookies to enhance your browsing experience. These small text files help us remember your preferences and track website performance. You can disable cookies through your browser settings if you prefer not to share this data.

Third-Party Links

Our website may contain links to third-party websites (such as payment gateways or affiliate tools). We are not responsible for the privacy policies of these external sites. We encourage you to read their policies before sharing any personal data with them.

Your Rights

You have full control over your data. You may:

• Request a copy of the information we hold about you.
• Ask us to update, correct, or delete your personal data.
• Opt-out of promotional messages at any time by contacting us.

Policy Updates

This Privacy Policy may be updated periodically. Any major changes will be reflected here, and we’ll notify you if required. Continued use of our services implies your acceptance of the latest version.

Contact Us

If you have any questions, concerns, or requests regarding your data or this policy, feel free to contact us:

• Email: support@acfix24.com